However, Norton had the opportunity to reverse the refund within 30 days if they were not satisfied. Visa International arranged a refund for me. I arranged a chargeback with my bank, and my bank escalated the dispute to Visa International. Otherwise there is just no means of getting in touch with them. I tried twice to raise this claim with them. The assistants did nothing to resolve my issue. The only way to contact Norton was through online chat on their website. Norton LifeLock was completely unresponsive to the claim I opened for a refund. Google Play refused to co-operate and told me to request a chargeback from my bank if I was concerned. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.Īs I did not receive any goods/service for my payment, I requested a refund from Google Play and Norton. In addition to these features, plans each offer a level of reimbursement for losses due to identity theft. Norton 360 with LifeLock plan features include: Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it. Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information.
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